Culture | Big Society Capital

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From interviews with social investment intermediaries and research into best practice, here are the building blocks for an effective organisational culture.


Identifying features

  • Board members and staff exhibit organisation’s values through behaviour 
  • The willingness to learn from experience and failures in order to improve

Identifying procedures

  • Open communication channels and access to front line organisations 
  • Non- financial rewards to maintain staff satisfaction


Identifying features

  • Trusting relationships amongst staff and board
  • The willingness to engage with other intermediaries and sector stakeholders, where appropriate

Identifying procedures

  • Internal communications’ processes

To see what that looks like in practice, download this guide